Riley Chen — Interaction Design
Dashboard

Payment Flows

Payment Flows project preview
Final shipped design

Background

My Approach

Research

Conducted contextual inquiry across 12 locations, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

25% increase in daily active users. Since shipping, we've measured 300% faster task completion.

Payment Flows

Shipping quality design requires collaboration and iteration. Recent work has shown me how . The implications matter for teams and organizations.

Key Takeaway

Whether you're building your product, this mindset applies.